Insurance adjusters adjust claims, meaning they work very hard to limit the amount of settlement. They use tactics and it is important that you know their motivations.
For instance, the claims adjuster may lead an injured person to believe that everything will be “taken care of”, or that certain things like medical bills will be “taken care of”. This is a tactic often used to make you feel like you do not need legal help.
Also, keep in mind the insurance adjuster is always looking for information to minimize your claim. They are well-trained and evaluated on their ability to minimize your claim.
Recently, insurance companies have become even more stingy with respect to settlements, looking to wiggle out of responsibility.
That is why I think people should be cautious anytime they are dealing with an insurance adjuster.